How partner commissions are calculated

For: PartnerDifficulty: Medium⏱ 2 min

A commission is created when someone you referred does something that qualifies — signing up, or paying. It is held before it is released, because refunds and chargebacks happen after the sale.

Step by step

1. Someone opens your referral link. The referral is recorded against you.
2. The credit lasts for the attribution window — 30 days by default, and a campaign may set its own.
3. When they qualify, a commission is created as pending.
4. After the holding period it is approved and moves into your wallet balance.
5. If the underlying payment is refunded or reversed, the commission is reversed too.

Tips

• Once a referred customer has an account, the association is stored against that account — clearing cookies does not cost you a referral you have already earned.
• Campaigns can pay different rates to different partner types. Check the campaign before you promote it.

Frequently asked questions

Two partners referred the same customer.
By default the most recent partner before the qualifying action gets the credit. Some campaigns use first-click instead, and say so.