How to message a vendor
1 min read · Updated 18 Oct 2026
Start a private conversation with a store.
For: CustomerDifficulty: Easy⏱ 2 min
Step by step
- Open the store page or a product from that store.
- Choose Message vendor to start a conversation.
- Find all your conversations later under Messages.
Frequently asked questions
When will they reply?
Reply times vary by vendor. You’ll get a notification when they respond.