Understanding vendor and product ratings

1 min read · Updated 30 Aug 2026

How reviews and star ratings work.

For: CustomerDifficulty: Easy⏱ 2 min

Ratings come from verified buyers, so they reflect real purchases. You’ll see an average score on products and stores.

Step by step

  1. Look for the star rating on a product or store page.
  2. Open the reviews to read individual feedback.
  3. Only customers who bought the item can leave a review, which keeps ratings trustworthy.

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