Waiting for customer confirmation
1 min read · Updated 18 Oct 2026
Why an order sits in “awaiting confirmation”.
For: VendorDifficulty: Easy⏱ 2 min
After you ship, the buyer confirms they received the item. This protects both sides and releases your earnings.
Step by step
- Once shipped, the order waits for the buyer to confirm delivery.
- If they don’t, it auto-confirms after the review window.
- Only then do the earnings for that order become available.